Help! I just had an accident. What do I do? Who do I contact
? What number do I dial? What steps to I take?
Well, if you are insured by The Hartford and have an iPhone, iPad or iPod touch your in luck and can start the claim file immediately.
It’s true, The Hartford Financial Services Group has created and launched an iPhone, iPad and iPod application that delivers step-by-step instructions for drivers who have an auto accident.
“We want to extend our ability to service our customers and increase our connection with them whenever and wherever they are and on their terms,” Jacqueline LeSage Krause, Vice President – The Hartford
In addition, drivers can store personal contact information, vehicle and insurance information.
Policy holders can access an accident checklist, collect and exchange driver and accident information, even accident photos and reference roadside guides, including an interactive emergency kit checklist.
Here is a screen shot of the checklist feature:

Want to locate a Hartford approved auto repair facility, no problem, the application does it! Clients can eve save and review the accident history and locate a replacement vehicle and access a database of national glass repair companies.
Here is a screen shot of the auto accident feature:

If you have an accident as a Hartford insured client, you can immediately connect to The Hartford’s claims department and upload accident details, driver information, policy number and photos directly to The Hartford from your iPhone.
Here is a screen shot of the search results feature:

“We are marketing the app by reaching out to our policyholders, our agents, our online shoppers and through our social media channels.” Jacqueline LeSage Krause, Vice President – The Hartford
Watch The Hardford Application demonstration on YouTube.





I have an iPhone and I am a Hartford auto insurance customer. Where do I get the application for my iPhone
Steven, if you want to get the Hartford iPhone application you can just do the following to download it to your computer:
(1)Open the App Store in iTunes and type the full name of The Hartford Mobile app in the search box.
(2)When you’ve located the app, click GET APP to download it. The app will install on your iPhone the next time you sync with iTunes.
OR – You can visit this link at The Hardford’s website and download it there:
http://www.thehartford.com/servlet/Satellite?c=Page&cid=1150853293806&pagename=HIG%2FPage%2FLandingPage17
And, better yet…watch the YouTube video here:
http://www.youtube.com/watch?v=r3M1WBkQy2s